BACH implements additional safety measures for beneficiaries

Family members with scheduled primary care appointments will be seen at the Byrd Family-Centered Medical Home, 7973 Thunder Blvd., or Screaming Eagle Medical Home, 647 Dunlop Lane, Suite 301, Clarksville.

Blanchfield Army Community Hospital leadership is doing everything possible to limit the spread of the infection as the installation’s adjacent communities have received confirmed cases.

As of March 27, the C Building entrance to the hospital will be closed until further notice. All outpatient primary care services will be moved out of the hospital to one of BACH’s outlying clinics.

“These measures are being put in place to apply additional safety measures to help reduce the risk of non-COVID-19 symptomatic patients being exposed to the COVID-19 virus,” said Col. Patrick T. Birchfield, hospital commander.

Family members with scheduled primary care appointments will be seen at the Byrd Family-Centered Medical Home, 7973 Thunder Blvd., or Screaming Eagle Medical Home, 647 Dunlop Lane, Suite 301, Clarksville.

All Soldiers with scheduled appointments will be seen at LaPointe Health Clinic or Troop Medical Clinic 5. Soldiers who are routinely seen at the Byrd Soldier-Centered Medical Home will be provided an alternative medical home site to go when calling for an appointment.

For primary care appointments, continue to call 270-798-4677 or 931-431-4677.

All patients needing hospital services unrelated to the COVID-19 virus, must enter BACH’s A Building entrance.

Patients with COVID-19 symptoms will be told where to go once they have been given an appointment and if additional care is needed will use a separate entrance into the hospital. For COVID-19 appointments, patients should call the Military Health System nurse advice line at 800-874-2273, or chat online with a nurse by visiting MHSNurseAdviceLine.com.

If you are unable to get through to the nurse advice line, call the hospital appointment line at 270-798-4677 or 931-431-4677, which is open 6 a.m.-9 p.m. daily.

“If you are showing mild COVID-19 symptoms such as a fever, cough and shortness of breath and it is not an emergency, we ask for you to stay home to recover and if symptoms worsen, we want you to call us,” Birchfield said. “If it is a medical emergency, call 911.”

Reports showing countries with fewer infected people are able to mitigate the spread by applying social distancing and isolation.

“It is important for our community to take the social distancing and self-quarantining approach seriously so we can fight this infection and begin to go back to our normal lives,” Birchfield said.

These changes that are being implemented serve as extra safety measures to keep community members segregated as much as possible, he said.

“We urge any patient showing COVID-19-related symptoms to please call us ahead of time before showing up to our hospital so we can give you the appropriate action to take,” Birchfield said. “Lowering the risk of infection is the best way we can defeat this virus. The safety of our patients and staff as well as the Fort Campbell and surrounding communities is our priority.”

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